Friday, 3 June 2011

Starcomms Awuff-Plus Tariff Continues to Excite Customers

Starcomms Awuff Plus, a tariff plan which allows the network’s customers to call free on-net all day and 20 kobo per second to other networks within Nigeria is still making waves, according to the company.  “Our customers’ response to the plan has been tremendous,” says Logan Pather, the comp0-any’s Chief Operating Officer.

According to him, the plan can be used by all Starcomms customers everywhere within the network’s coverage. To get on this plan customer will need to dial 151*PIN*Number of Days#. The default pin of all Starcomms phone is *1234. This will put them on the plan for the number of days they subscribe for. Awuff Plus also attract a daily 100 subscription fee, The customers who subscribe for several days at
once will get a discount on the fee in accordance with the number of days. The option of number of days for the plan includes 1, 3, 5, 7, 15 & 30 days.

Discounts on the subscription plan are available for only 5, 7, 15 or 30 days and they range between N10 and N500. This means those who subscribe for 5 days plan will pay N490 while a thirty-day subscription will cost N2500. Regardless of the time of the day that the customer activates Awuff Plus the charging expires 12 midnight of everyday and reverts to the user’s default plan except in the case of multiple days’ subscription. Awuff Plus allows more talk time and saves the customer money.

Awuff Plus is the follow up on Starcomms’ Awuff, another plan that can also be enjoyed by Starcomms users, which the company announced a few weeks ago .Awuff tariff plan offers the network’s customers discount on-net (Starcomms to Starcomms) and off-net (Starcomms to other networks) rates on both their mobile and fixed prepaid phones. With the plan anybody using Starcomms phone can make on-net calls for 15
kobo per second and call any network outside Starcomms for 20 kobo per second.

The first call of every day under the Awuff voice tariff plan will be charged at N30 per minute with per minute billing whether it is on-net or off-net, while subsequent calls of the day will be at the discounted rates and billed on per second basis. These rates apply
only to calls within Nigeria and are available to only prepaid customers in all towns and cities under the coverage of the Starcomms network.

Logan Pather said that the company introduced the plan in response to its customers. According to him, Awuff was launched on March 15, 2011, when Starcomms joined the rest of the world to commemorate the World Consumer Rights Day as a one-off bonus to the customers. On that day Starcomms customers were offered the opportunity to call their friends and loved ones at only N2 per minute on-net between the hours of 6pm to 8pm. “This is an excellent Platform to assure our consumers that with Starcomms they are king and we will keep listening to them,” Pather said.

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