Starcomms hails customers’ response to new tariff plan

Starcomms Plc has lauded its customers’ response to the "Awuff-Plus" tariff plan, which allows them to call free on-net all day and at 20k a second to other networks within Nigeria.

The Chief Operating Officer, Starcomms, Mr. Logan Pather, was quoted in a statement on Monday as saying, "Our customers’ response to the plan has been tremendous."

He said the tariff plan could be used by all Starcomms customers everywhere within the network’s coverage.

"To get on this plan, customers will need to dial 151*PIN*number of days. The default PIN of all Starcomms phone is *1234. This will put them on the plan for the number of days they subscribe for. Awuff Plus also attract a daily N100 subscription fee," he said.

Pather noted that customers, who subscribed for several days at once, would get a discount on the fee according to the number of days.

The Starcomms boss said the plan could be one, three, five, seven, 15 or 30 days.

"Discounts on the subscription plan are available for only five, seven, 15 or 30 days, and they range between N10 and N500. This means that those who subscribe for five days’ plan will pay N490, while a 30-day subscription will cost N2,500," he said.

Pather said that the subscription charges expired at 12 midnight regardless of the time of the day that the customer activated the plan.

According to him, Awuff Plus is the follow up to Starcomms’ Awuff, another plan announced by the company a few weeks ago.

Pather said that the company introduced the plan in response to its customers’ demand.

According to him, Awuff was inaugurated on March 15, 2011, when Starcomms joined the rest of the world to commemorate the World Consumer Rights Day as a one-off bonus to the customers.

On that day, Starcomms customers were offered the opportunity to call their friends and loved ones at only N2 per minute on-net between the hours of 6pm and 8pm.

"This is an excellent platform to assure our consumers that, with Starcomms, they are king and we will keep listening to them," Pather said.